Service
Triangle Equipment Group's commitment to total customer support is strong. No other equipment dealer approaches our capability to provide you with fast parts, service, sales, and rental support anywhere in the territories we serve.
Since opening our doors more than 25 years ago, one benchmark of success can be attributed to our total dedication to supporting the equipment we sell. Time, effort, and money have been dedicated to providing the level of support you have noticed within our dealerships.
Our after market support services are wide and varied. At each branch facility, you will find different support programs tailored to your individual needs.
In-Shop Support Services
- Our state-of-the-art, air conditioned shop facilities are staffed with very knowledgeable technicians, backed by technical support personnel. Our technical support department is located out of our corporate headquarters in Raleigh NC.
- Our technicians attend factory schools to remain on the cutting edge of new technologies that Bobcat continues to introduce to market.
- We offer fabrication services for your individual needs.
- Our turnaround time on machinery is unsurpassed in efficiency, allowing you to get back on the job in no time.
Field Service
- At each of our branch facilities, you will find field service trucks dedicated to repairing your equipment on the job site fast and efficiently.
- We bring the equipment and a large selection of parts to your job site to diagnose and repair your Bobcat equipment in a quick and cost-efficient way.
- Most Bobcat Equipment has on board computers that gives us a real-time information link that ensures prompt service and quick repairs.
- Our field service technicians are backed by our technical support department, headquartered in Raleigh, NC.
Oil Analysis
- Triangle Equipment Group provides oil analysis as a part of our PM Agreement.
- Supplementing our expert technical analysis, this tool monitors the internal components of your Bobcat.
- Our "Fix Before Failure" strategy compliments our goal of minimizing downtime.
Preventative Maintenance Agreements
- Designed to maximize machine life cycles and reduce operating costs.
- We can tailor our program to fit your requirements, minimizing cost-per-hour units, and maximizing productivity.
Professionals At Your Service
Our Factory Trained Technicians and a regiment of Support Personnel are here for you, providing the best total customer support. Investing in Bobcat Equipment is more than an initial purchase; it's an ongoing relationship between you, the customer, and us, the dealer.
David Oakley
Triangle Equipment Company
John Kennedy
Bobcat of Johnston County
Service Techs
Bobcat of Wilmington
Service Techs
Bobcat of Johnston County